Privacy Policy
Uniforms Workwear
www.uniformsworkwear.co.uk
Last Updated: 25 April 2025

At Uniforms Workwear, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or place an order.

By using our website or services, you agree to the terms of this policy.

1. Who We Are

Uniforms Workwear is a UK-based supplier of uniforms, workwear, and personalised clothing through print and embroidery. Our website address is: www.uniformsworkwear.co.uk.

If you have any questions about this policy, you can contact us at:
📧 Email: [email protected]
📞 Phone: 01254 699899
🏢 Address: Unit 5 Watford Street, Blackburn, BB1 7LD, United Kingdom

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, business name (if applicable), username or similar identifier.

  • Contact Data: Email address, phone number, billing and delivery address.

  • Order Data: Product details, artwork files, payment history.

  • Technical Data: IP address, browser type, time zone, device type.

  • Usage Data: How you use our website (pages visited, time spent, etc.).

  • Marketing Preferences: Whether you’ve opted into newsletters or promotions.

We do not collect any special categories of personal data (e.g. health, political opinions, etc.).

3. How We Collect Your Data

We collect data through:

  • Direct interactions (e.g. when you place an order, request a quote, or contact us).

  • Website forms (contact forms, order forms).

  • Cookies and tracking technologies when you browse our site.

4. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order updates and confirmations.

  • Respond to inquiries.

  • Improve our website and services.

  • Send marketing emails (if you have opted in).

We will never sell or rent your data to third parties.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity: To fulfill your orders and requests.

  • Legal obligation: For accounting, tax, and regulatory compliance.

  • Consent: For marketing communications.

  • Legitimate interest: To improve services, protect our business, and ensure website functionality.

6. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g. couriers, payment processors).

  • Our professional advisors (e.g. accountants, legal).

  • Regulatory bodies when required by law.

All third parties are required to respect the confidentiality and security of your data.

7. Data Retention

We retain personal data only as long as necessary:

  • Order and customer data: Up to 7 years (for tax/legal compliance).

  • Marketing preferences: Until you unsubscribe.

  • Website analytics: Typically no longer than 26 months.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your data.

  • Correct inaccurate data.

  • Request deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent (for marketing).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at [email protected].

9. Cookies

Our website uses cookies to enhance your experience and gather anonymised usage data. You can manage cookie preferences via your browser settings. See our Cookie Policy for more details.

10. Data Security

We implement appropriate technical and organisational measures to secure your data and prevent unauthorised access, alteration, or loss.

11. Changes to This Policy

We may update this policy occasionally to reflect changes in law or our practices. The latest version will always be posted on our website.